University Protocol
As a new student at the University of Central Florida (UCF) it is important that you learn the “climate” of the campus. Like all corporations and businesses, colleges and universities have the own and distinct culture and traditions. We feel you will be a more successful student as you learn and integrate into the UCF community.
When you were in high school and had a question about a grade on an exam or paper, you probably approached your teacher to discuss your grade and performance. That is exactly what you were supposed to do. You did not go to your high school principal to discuss this and we would hope you would follow the same type of protocol here at UCF.
We suggest the following steps if you should face the following situations at UCF:
Not sure why you received a certain grade on a paper or exam—speak to your professor first if you have any questions about a grade. You may wish to speak to your academic advisor to discuss the situation so that your advisor can guide you through the process.
Troubles with a roommate—speak to that person rather than going to a suitemate or someone else on your floor. You may wish to speak to your Resident Advisor (RA) to make them aware of the situation and let them know you will be speaking to your roommate.
Feeling frustrated after leaving an advising appointment—perhaps you felt that all your questions were not answered or that you did not have enough time with your advisor. Contact your advisor and ask for another appointment to discuss your situation.
You have been bounced from office to office—we strongly suggest that you speak to your academic advisor if you find yourself in this situation. Academic advisors know many of the key resources and can often refer you to the appropriate person.
In times of frustration you may wish to reach out to your parents or friends, and this is perfectly natural. Often times we want to be heard and there is a sense of relief when we share this information with someone else. As a UCF student you need to take full responsibility and let your parents or friends know that you will be pursuing the appropriate steps to rectify the situation. This can be a wonderful growing experience for you and a way to build personal character.
As always, please speak to your academic advisor if you have questions about programs and any type of appeal. Your academic success is very important to us!
